Returns and Shipping Policy
Overview of Partner Responsibility
When purchasing from our platform, please be aware that all responsibilities for returns and shipping fall solely on our partner. Our role is to connect you with the best products, but we do not hold any inventory or handle the logistics involved in the delivery process.
Return Process
If you encounter any issues with your product, such as defects, incorrect items, or other concerns, you must reach out directly to our partner. They will guide you through their specific return process, including the steps you need to take to return the product and receive a refund or replacement. Each partner has its own policies, so it is crucial to familiarize yourself with their return guidelines before making a purchase. We highly recommend reviewing the return policy provided by our partner to avoid any misunderstandings.
Shipping Responsibilities
Our partner is also solely responsible for the shipping of your products. After placing an order, they will handle all aspects of the shipping process, including packaging, dispatch, and tracking. Once the product leaves their facility, they will provide you with the necessary tracking information, enabling you to monitor the delivery status. Should there be any delays, damages, or issues during transit, please contact the partner directly, as they are equipped to address these concerns. We do not have control over the shipping process and cannot intervene in matters related to delivery timelines or carrier issues.
Contacting Our Partner
For any inquiries or concerns regarding returns and shipping, it is essential to communicate directly with our partner. Their customer service team is trained to assist with all questions related to product issues and shipping inquiries. You can find their contact details in your order confirmation email or on their website. Ensuring clear communication with our partner will help resolve any issues promptly and efficiently.
Conclusion
In summary, returns and shipping are entirely managed by our partner. We do not hold any products or participate in the shipping process. We encourage you to review our partner’s return and shipping policies before purchasing and contact them directly for any assistance. Your satisfaction is important, and our partners are committed to providing you with the best service possible.